Supported Devices & System Requirements

Modified on Thu, 16 Apr at 5:50 PM

To ensure the best experience when using our app, especially for features such as speech recognition, AI conversations, and real-time feedback, your device should meet certain technical requirements.

Below are the minimum and recommended system requirements to ensure stable performance and optimal functionality across web and mobile platforms.

Meeting the minimum requirements will allow basic usage, while the recommended specifications will provide a smoother, faster, and more reliable learning experience.

1. ELSA SPEAK Web

Category	Minimum Requirement	Recommended Requirement
Browser Version	Chrome - current or previous 3 versions	Chrome: Latest versions
OS	Any	Latest OS versions
Screen Resolution	1440 x 900	Same as minimum
Internet Speed	Download: ≥15–20 Mbps	Download: ≥30 Mbps
User Device Settings	Microphone permissions enabled	Same as minimum
JavaScript	Must be enabled	Must be enabled
Security (Domains)	https://app.elsaspeak.com/ pool.elsanow.io https://accounts.elsaspeak.com/ content-media.elsanow.co "wss://pool.elsanow.io/ws/ai_tutor" b2b-server.elsanow.io https://elsaspeak.com/ https://elsa-config.elsanow.io https://play.google.com/store/apps/details?id=us.nobarriers.elsa	Same as minimum
Ports	443 (HTTPS)	Same as minimum
WebSocket	wss://pool.elsanow.io	Same as minimum

2. Mobile Apps

Platform	Minimum Requirement	Recommended Requirement
Android OS	Android 4.2+	Android 5.0+
iOS	iOS 14+ (iPhone 7 or later)	iOS 16+
Tablets	Partially supported, not recommended	Partially supported, not recommended
Network	3G/4G/LTE, Wi-Fi	4G/LTE or Wi-Fi
Internet Speed	DL: 600 Kbps–1.4 Mbps (3G) UL: 350–500 Kbps	DL: ≥6–8 Mbps (4G) UL: ≥2–3 Mbps